In accordance with Order No. 449 of 31 May 2022, issued by the Romanian National Authority for Consumer Protection (ANPC), which regulates consumer information requirements regarding Alternative Dispute Resolution (ADR), AI TECHNOLOGIES AND RESEARCH FORUM is committed to ensuring that consumers have easy access to alternative dispute resolution procedures, particularly given that event registrations and payments are processed online.
Accordingly, pursuant to Article 1 of the above-mentioned Order, AI TECHNOLOGIES AND RESEARCH FORUM is required to display the official ADR information notice, as provided in Annex No. 1 to the Order. This notice will be displayed prominently on our website, within the online registration and payment section, in order to inform consumers about the possibility of resolving disputes through Alternative Dispute Resolution procedures in the event of disagreements or disputes.
Furthermore, pursuant to Article 2 of the Order, AI TECHNOLOGIES AND RESEARCH FORUM shall display the official ADR icons provided in Annex No. 2 on the homepage of its website. These icons shall include links to the Alternative Dispute Resolution section of the official website of the Romanian National Authority for Consumer Protection (ANPC), as well as to the European Commission’s Online Dispute Resolution (ODR) Platform, enabling consumers to access the relevant information and procedures required for dispute resolution.
AI TECHNOLOGIES AND RESEARCH FORUM is committed to full compliance with all applicable legal requirements and to providing consumers with transparent, accessible, and efficient access to the information and procedures necessary for the alternative resolution of disputes.
For further information regarding Alternative Dispute Resolution procedures or to access the relevant resources, please contact our support team.
